Contents
1. Introduction
BM77 ("we," "us," "our," or "the Platform") is committed to protecting the privacy of every person who uses our website and services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit bm77.vu or create an account with us.
By registering on BM77 or continuing to use our platform, you confirm that you have read this Privacy Policy and agree to the practices described here. If you have concerns about how your data is handled, please contact our support team before proceeding.
This policy applies to all BM77 members and visitors located in the Philippines. It covers personal data processed in connection with account registration, gaming activity, financial transactions, customer support interactions, and general use of our website.
2. Information We Collect
We collect personal information in a few different ways — some of it you provide directly, and some of it we gather automatically through your use of the platform.
Information you provide to us:
- Full name, date of birth, and nationality — collected during account registration.
- Government-issued ID details — required for identity verification (KYC) and age confirmation.
- Contact details, including your mobile number and email address.
- Residential address — for verification and compliance purposes.
- Financial information — such as your preferred payment method (e.g. GCash, Maya, or Philippine bank account details) used for deposits and withdrawals. We do not store full card numbers or full banking credentials.
- Messages and records from your interactions with our customer support team.
Information collected automatically:
- IP address and approximate geographic location (city/region level).
- Device type, operating system, and browser information.
- Pages visited, time spent on site, and clickstream data.
- Session identifiers and login timestamps.
- Cookies and similar tracking technologies (see Section 5 for details).
| Data Type | Purpose | Required? |
|---|---|---|
| Full name & date of birth | Account registration & age verification | Yes |
| Government ID | KYC compliance & identity confirmation | Yes |
| Mobile number & email | Account access, OTP, notifications | Yes |
| Payment method details | Processing deposits & withdrawals in PHP | Yes |
| Device & browser data | Security monitoring & fraud detection | Automatic |
| Gaming activity logs | Account history, dispute resolution | Automatic |
3. How We Use Your Information
BM77 uses your personal data only for legitimate purposes related to running the platform and keeping it safe for all members. Here's a breakdown of what we use your information for:
- Account management — creating, verifying, and maintaining your BM77 account.
- Identity & age verification — confirming you meet the 21+ age requirement and are who you say you are.
- Payment processing — handling deposits and withdrawals in Philippine Peso (PHP) securely.
- Security & fraud prevention — detecting unusual activity, protecting your account, and preventing abuse of the platform.
- Customer support — responding to your questions, resolving disputes, and improving our service based on your feedback.
- Legal compliance — meeting record-keeping and reporting obligations where required by applicable laws.
- Platform improvements — using anonymised, aggregated data to understand how members use BM77 and improve the experience.
- Communications — sending you important account notices, security alerts, and where you have opted in, relevant platform updates.
We do not use your personal data for automated decision-making that produces significant legal effects without human review, and we do not use it to build advertising profiles for sale to third parties.
4. Sharing Your Data
BM77 does not sell, rent, or trade your personal information. We may share your data only in the following limited circumstances:
- Payment processors — to facilitate secure deposits and withdrawals in PHP via Philippine banking and e-wallet channels.
- Identity verification providers — third-party KYC services that help us confirm your identity and comply with anti-fraud requirements.
- Security and fraud detection partners — services that help protect the platform and our members from malicious activity.
- Legal and regulatory authorities — where required by law, a court order, or to protect the rights and safety of BM77 and its members.
- Business transfers — in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you beforehand where possible.
Any third parties we work with are contractually required to handle your data securely and only for the specific purpose for which it was shared. They are not permitted to use it for their own marketing or unrelated purposes.
5. Cookies & Tracking
BM77 uses cookies and similar technologies to keep the platform running smoothly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website.
We use the following types of cookies:
- Essential cookies — required for the platform to function. These handle your login session, security tokens, and core site features. You cannot opt out of these without stopping use of the site.
- Analytics cookies — help us understand which pages are visited most, how long sessions last, and where users tend to drop off. This data is aggregated and anonymised.
- Security cookies — used to detect and prevent fraudulent logins, bot activity, and other threats to account safety.
- Preference cookies — remember settings you have chosen, such as language preference or display options.
Most browsers allow you to manage or disable cookies through their settings. However, disabling essential cookies may affect your ability to log in or use certain features of BM77. We do not use cookies for behavioural advertising or cross-site tracking.
6. How We Keep Your Data Safe
Protecting your information is a priority at BM77. We apply multiple layers of security across the platform:
- SSL encryption — all data transmitted between your device and BM77's servers is encrypted using industry-standard TLS/SSL protocols.
- Secure authentication — account access is protected by password hashing and OTP (One-Time Password) verification sent to your registered mobile number or email.
- Access controls — only authorised BM77 personnel can access personal data, and access is limited to what is necessary for each role.
- Real-time monitoring — our systems continuously monitor for unusual login patterns, suspicious transactions, and potential security breaches.
- Regular security reviews — we periodically review and update our security practices to address emerging threats.
While no online platform can guarantee absolute security, BM77 takes reasonable and appropriate measures to protect your data against unauthorised access, disclosure, alteration, or destruction. If you suspect your account has been compromised, contact our support team immediately.
7. Data Retention
BM77 retains your personal data for as long as your account is active, and for a reasonable period thereafter as required by legal, regulatory, or operational needs. Specifically:
- Account and identity data is retained for the duration of your account and for a period following closure as required by applicable law.
- Transaction records are kept in line with standard financial record-keeping requirements.
- Customer support communications are retained for a reasonable period to handle follow-up queries and disputes.
- Analytics and usage data in anonymised form may be retained indefinitely for platform improvement purposes.
When retention periods expire or data is no longer needed, we securely delete or anonymise it so it can no longer be linked to you.
8. Your Rights
As a BM77 member, you have the following rights regarding your personal data:
- Right to access — you may request a copy of the personal data we hold about you.
- Right to correction — if any of your information is inaccurate or outdated, you can ask us to correct it.
- Right to deletion — you may request deletion of your personal data, subject to any legal retention obligations.
- Right to restrict processing — in certain circumstances, you may ask us to limit how we use your data.
- Right to data portability — where technically feasible, you may request your data in a structured, commonly used format.
- Right to object — you may object to certain types of processing, such as direct marketing communications.
To exercise any of these rights, contact our support team through the live chat or messaging channels available within your account dashboard. We will respond to verified requests within a reasonable timeframe. Note that some requests may be limited where we have legitimate legal obligations to retain certain data.
9. Children & Minors
BM77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 21. Our registration process includes age verification steps to prevent underage access.
If we become aware that personal data has been collected from a person under 21 without verified parental or guardian consent, we will take immediate steps to delete that information and close the associated account. If you believe a minor has accessed BM77 using false information, please contact our support team right away.
10. Updates to This Policy
BM77 may update this Privacy Policy from time to time to reflect changes in how we operate, new legal requirements, or improvements to our data practices. When we make changes, the revised policy will be posted on this page with an updated effective date.
For significant changes that materially affect how we handle your data, we will make reasonable efforts to notify you via your registered email address or an in-platform notification. Your continued use of BM77 after changes are posted means you accept the updated policy.
We encourage you to review this page periodically so you stay informed about how BM77 protects your privacy.